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Customer Satisfaction Measurement for ISO 9000: 2000 Customer Satisfaction Measurement for ISO 9000: 2000 by Bill Self, Nigel Hill, Greg Roche

Customer Satisfaction Measurement for ISO 9000: 2000

by Bill Self, Nigel Hill, Greg Roche


ISBN 13: 9780750655132

Format: Paperback (176 pages)
Publisher: A Butterworth-Heinemann Title
Published: 11 Dec 2001

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New : $67.47  
New : $67.47